This petition was submitted during the 2019-2024 parliament
Petition Review and reform the school complaints system
Having been through few complaints recently I believe the system is not impartial or independent, and is limited. The system can allow side-stepping the heart of the complaints, by steering reviews to look at Policy, Procedure and Process.
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The Government should commission a review to inform reform of the process, to prevent reviews being biased to best outcomes for school, and not looking at the heart of complaints & children, just policy.
I believe DofE only looks at policy compliance, and a new truly independent body (not Govs) should investigate from Stage 2 onward, with all investigators under an obligation to consider the actual complaint, not just Policy and what would ensure the best outcomes for Children.
This petition is closed This petition ran for 6 months