This petition was submitted during the 2019 to 2024 Parliament
Closed petition Review and reform the school complaints system
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Having been through few complaints recently I believe the system is not impartial or independent, and is limited. The system can allow side-stepping the heart of the complaints, by steering reviews to look at Policy, Procedure and Process.
The Government should commission a review to inform reform of the process, to prevent reviews being biased to best outcomes for school, and not looking at the heart of complaints & children, just policy.
I believe DofE only looks at policy compliance, and a new truly independent body (not Govs) should investigate from Stage 2 onward, with all investigators under an obligation to consider the actual complaint, not just Policy and what would ensure the best outcomes for Children.
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This petition will stay open until 28 January 2022.