Rejected petition Get local councils to answer phones and respond to issues which website cannot.
I would like the Government to get Local Councils to man phone lines like they used to pre covid. The website cannot handle certain queries. For complicated queries, we need to speak to someone in council departments. Councils must not use Covid as an excuse to avoid providing services.
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The recycling bins for the flats i live in were supposed to be collected weekly. This was suddenly changed to 2 weekly without informing us. The bins were overflowing. Website couldn't deal with this so i called the council. I was told can't speak to anyone. This is ridiculous. How are you supposed to get this resolved? Public are paying for a service which isn't being provided and councils cannot hide behind Covid and use it as an excuse so public can't get in touch.
This petition was rejected
Why was this petition rejected?
It’s about something that the UK Government or Parliament is not directly responsible for.
We can't accept your petition because the UK Government and Parliament aren't responsible for the issue you raise. This is a decision for individual councils.
You could raise your issue with a local councillor who represents you. You can use this page to find out who your local councillors are, and how to contact them:
https://www.gov.uk/find-your-local-councillors
We only reject petitions that don’t meet the petition standards.