Rejected petition Regulate the delivery parcels market to bring positive change and trust

Parcel loss, theft, and damaged parcels cost businesses and consumers £770m a year & complaints have tripled
yet the industry fails to address the underlying issues when it comes to compensating customers losses, regulation is the only way to address the market failures and rebuild consumer trust

More details

Lost, damaged parcels are a common and growing problem, consumers are even finding their goods for sale online or at auctions, that still have address labels on them. Parcels are damaged due to the way they are handled. The sender has to cover the cost and is expected to pay for the reshipping, which the courier profits from. Regulation should cover the main market failures, fines imposed based on the number and the value of parcels, or removal of their license to operate a parcels business

This petition was rejected

Why was this petition rejected?

There’s already a petition about this issue. We cannot accept a new petition when we already have one about a very similar issue.

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You may wish to sign this petition which calls for the same action: https://petition.parliament.uk/petitions/619832

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Date submitted 27 June 2022
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