Closed petition Make it illegal for restaurants to automatically add gratuity to the bill

Closed on 21 August 2023

Many restaurants now value their own service by automatically adding a service charge onto the bill. We believe this is essentially a hidden charge that relies on socially anxious people wanting to avoid confrontation in order to make customers pay more.

We believe automatically adding a service charge to the bill is an unfair extra charge on the customers. The value of service should be at the discretion of the customer, not the staff. This extra charge is being paid by unwilling customers because they don't want to ask staff to have the fee removed. We think too many companies are being unduly greedy and taking advantage of their customers.