This petition was submitted during the 2019-2024 parliament
Rejected petition Make Service Charges and Admin Fees illegal.
Stop companies from applying unreasonable and/or unnecessary service charges and admin fees.
More details
Many companies apply unreasonable and/or unnecessary service charges or admin fees, when no administration or additional service has been provided.
I would like the government to discuss making it illegal for any company, online or otherwise, to be able to charge unreasonable and/or unnecessary service charges and admin fees. In particular, where no company employee involvement is required, such as e-tickets. Service Charges on withdrawing your own money from a ATM should also be made illegal.
This petition was rejected
Why was this petition rejected?
It’s not clear what the petition is asking the UK Government or Parliament to do.
We understand that you're concerned about fees but we're not sure what specific fees or companies you're concerned about.
You can find out about how the law protects your consumer rights when you buy goods or services, and who to contact for consumer protection advice here:
https://www.gov.uk/consumer-protection-rights
We could accept a petition calling for the Government to ban cash machine charges, if that's something that you'd like to see.
We only reject petitions that don’t meet the petition standards.