Closed petition Review the Probate Registry to make it more customer friendly

The Government should review the work of the probate registry to see what steps can be taken to make it more customer friendly.

More details

Currently it takes far too long to receive information, meaning bills can't be paid. Applications need to be acknowledged, and people need to be updated by email, text or post every 4 weeks. Phone calls need to be responded to effectively. There should be a nominated individual or small team dealing with each case. Complex cases should be dealt with more quickly than is currently the case. Dealing with the probate registry is a further twist of the knife for the already suffering bereaved.

This petition is closed All petitions run for 6 months

782 signatures

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10,000

Date closed 28 March 2024
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