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This petition was submitted during the 2019 to 2024 Parliament

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Closed Review the Probate Registry to make it more customer friendly

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The Government should review the work of the probate registry to see what steps can be taken to make it more customer friendly.

Currently it takes far too long to receive information, meaning bills can't be paid. Applications need to be acknowledged, and people need to be updated by email, text or post every 4 weeks. Phone calls need to be responded to effectively. There should be a nominated individual or small team dealing with each case. Complex cases should be dealt with more quickly than is currently the case. Dealing with the probate registry is a further twist of the knife for the already suffering bereaved.

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    This petition will stay open until 28 March 2024.