This petition was submitted during the 2019-2024 parliament

Petition Create a statutory Delay Repay scheme for all public transport

Enforce legislation for all public transport providers, such as public buses to have a delay repay and compensation scheme, similar to those for train companies, in order to compensate customers for any major delays due to the fault of the provider.

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There are many instances where buses simply don't ran, meaning a once-every-10-minute route can end up running only once per half an hour, causing major inconvenience such as missing connections onto other transport (despite leaving a long waiting gap), and missing appointments. We believe in situations like this passengers should be entitled to compensation.

This petition is closed This petition ran for 6 months

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