Closed petition Create a statutory Delay Repay scheme for all public transport

Closed on 13 April 2024

Enforce legislation for all public transport providers, such as public buses to have a delay repay and compensation scheme, similar to those for train companies, in order to compensate customers for any major delays due to the fault of the provider.

There are many instances where buses simply don't ran, meaning a once-every-10-minute route can end up running only once per half an hour, causing major inconvenience such as missing connections onto other transport (despite leaving a long waiting gap), and missing appointments. We believe in situations like this passengers should be entitled to compensation.