Petition Increase staffing to handle Universal Credit claims and queries
We want the Government to employ more case managers and decision-makers for Universal Credit services. This could reduce waiting times and the long delays in responding to journal messages and UC decisions.
More details
The current waiting times for UC decisions and journal replies can cause extreme financial difficulties. With plans to move all benefits claimants to UC by the end of 2024, we believe more staff are essential to ensure prompt and efficient services. If the Government cannot employ sufficient staff it should consider postponing the complete transition to Universal Credit until sufficient staff are in place. A delay in the transition could allow the Government to assess staffing levels and ensure adequate support for claimants.
At 10,000 signatures...
At 10,000 signatures, government will respond to this petition
At 100,000 signatures...
At 100,000 signatures, this petition will be considered for debate in Parliament