Petition Increase staffing to handle Universal Credit claims and queries

We want the Government to employ more case managers and decision-makers for Universal Credit services. This could reduce waiting times and the long delays in responding to journal messages and UC decisions.

More details

The current waiting times for UC decisions and journal replies can cause extreme financial difficulties. With plans to move all benefits claimants to UC by the end of 2024, we believe more staff are essential to ensure prompt and efficient services. If the Government cannot employ sufficient staff it should consider postponing the complete transition to Universal Credit until sufficient staff are in place. A delay in the transition could allow the Government to assess staffing levels and ensure adequate support for claimants.

This petition closed early because of a General Election Find out more on the Petitions Committee website

791 signatures

Progress of the petition towards its next target: 791 of 10,000 signatures required to get a government response

Show on a map the geographical breakdown of signatures by constituency

10,000 signatures required to get a government response

Date closed 30 May 2024
Get petition data (json format)

About petition data

The data shows the number of people who have signed the petition by country as well as in the constituency of each Member of Parliament. This data is available for all petitions on the site. It is not a list of people who have signed the petition. The only name that is shared on the site is that of the petition creator.