UK Parliament home

Closed Review of Universal Credit and Job Centre Operations

Closed on

We urge the UK Government to review Universal Credit and Job Centre operations. We believe there are issues with delays, sanctions, and support which can negatively impact claimants. We want to see improvements in staffing, payment resolutions, and help for disabled and vulnerable people.

This petition is deeply personal to those whose lives may have been impacted by mistakes or poor treatment in the system. We believe that a review, followed by reform is essential to help protect vulnerable people, restore dignity to claimants, and ensure staff are better equipped and better supported to do their jobs effectively.

We want to create a system that better serves those in need.

339 signatures

Show on a map

10,000

Petition progress

View all updates for this petition, with the most recent first.

  • Petition closed

  • Related activity

    Health and disability benefits and employment support: Share your insights with the Government

    The Government has launched a public consultation on its Green Paper: "Pathways to Work: Reforming Benefits and Support to Get Britain Working".

    It covers changes the Government plan to make in this area, including those on Universal Credit and jobcentres.

    Respond to the consultation by 30 June 2025.

    More information

    The consultation is being run by the Department of Work and Pensions (DWP), which is responsible for welfare, pensions and child maintenance policy. As the UK’s biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits.

    Your UK Parliament newsletter

    Sign up to a regular newsletter on the work of Parliament and how to get involved.

  • Petition published

    This petition can now be signed.

    If this petition gets 10,000 signatures, government will respond to it.

    If this petition gets 100,000 signatures, it will be considered for debate in Parliament.

    This petition will stay open until 27 June 2025.