Petition Review of Universal Credit and Job Centre Operations
We urge the UK Government to review Universal Credit and Job Centre operations. We believe there are issues with delays, sanctions, and support which can negatively impact claimants. We want to see improvements in staffing, payment resolutions, and help for disabled and vulnerable people.
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This petition is deeply personal to those whose lives may have been impacted by mistakes or poor treatment in the system. We believe that a review, followed by reform is essential to help protect vulnerable people, restore dignity to claimants, and ensure staff are better equipped and better supported to do their jobs effectively.
We want to create a system that better serves those in need.
326 signatures
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At 10,000 signatures, government will respond to this petition
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At 100,000 signatures, this petition will be considered for debate in Parliament
Related activity
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Health and disability benefits and employment support: Share your insights with the Government
The Government has launched a public consultation on its Green Paper: "Pathways to Work: Reforming Benefits and Support to Get Britain Working".
It covers changes the Government plan to make in this area, including those on Universal Credit and jobcentres.
Respond to the consultation by 30 June 2025.
More information
The consultation is being run by the Department of Work and Pensions (DWP), which is responsible for welfare, pensions and child maintenance policy. As the UK’s biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits.
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