Petition Require social media companies to have human helpline for compromised accounts
I would like the government to make it mandatory for social media companies to have a human helpline to help deal with accounts that have been compromised. Their help centres are not always helpful and can leave consumers helpless at a time when their digital identities have been stolen.
More details
My own social media accounts got compromised. I quickly realized there was no one available to reach to resolve such severe issues immediately. When our virtual identities are at stake, we do not think we should not be left alone, unheard, struggling with automated responses that may not serve a real solution.
In the wake of social media's everyday growing influence, we think it is unacceptable that there is an evident lack of effective, engaging communication between users and the corporations when matters of security are concerned.
42 signatures
Show on a map the geographical breakdown of signatures by constituency
10,000 signatures required to get a government response
At 10,000 signatures...
At 10,000 signatures, government will respond to this petition
At 100,000 signatures...
At 100,000 signatures, this petition will be considered for debate in Parliament