UK Parliament home

Closed Require airlines to allow name changes if a passenger can’t travel

Closed on

Require UK airlines to allow name changes on tickets or refunds if a passenger can’t travel. We think airlines should not force some people to buy new tickets when plans change unexpectedly.

Some airlines don’t allow name changes or refunds. If someone is unable to fly, they may have to buy new tickets. We think this is unfair, especially for some families who may face high costs during school holidays potentially to avoid term-time absence fines. We believe it may affect low-income families hardest. We think if the seat will still be used, it’s reasonable to allow a name change or refund. We would allow airlines to charge a fair fee to cover admin costs, balancing consumer rights with business needs.

32 signatures

Show on a map

10,000

Petition progress

View all updates for this petition, with the most recent first.

  • Petition closed

  • Petition published

    This petition can now be signed.

    If this petition gets 10,000 signatures, government will respond to it.

    If this petition gets 100,000 signatures, it will be considered for debate in Parliament.

    This petition will stay open until 26 September 2025.