Closed petition Require companies to clearly display a contact section with email & phone number

Make it a legal requirement for all UK companies to clearly display a “Contact Us” section with a working UK telephone number and email address on both their website and mobile app, so customers can easily get support from a real person when needed.

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We feel many companies make it hard to contact them, hiding contact details behind bots or buried menus. This can leave people - especially the elderly, disabled, or those less tech-savvy - frustrated and unsupported when things go wrong. Everyone deserves access to real help. We think clear contact info can help build trust, fairness, and accountability.

This petition is closed All petitions run for 6 months

86 signatures

Progress of the petition towards its next target: 86 of 10,000 signatures required to get a government response

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10,000 signatures required to get a government response

Date closed 4 February 2026
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