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Open petition: Make courier service disclosure mandatory in online transactions

Created by Stuart Finlayson
Closes on

Every day, countless consumers across the country are frustrated by failed delivery attempts, undelivered packages, or damaged/lost goods. We believe this frustration arises from a lack of transparency during online transactions, specifically about the couriers tasked with delivering our purchases.

When we make a purchase, it's not just about the price or the product, it's about trusting that what we've paid for will arrive safely and on time. Yet, the reality is that some courier companies consistently fail to meet these expectations. We deserve the right to make informed decisions about whom we trust with our purchases. We want the government to legally mandate that online sellers and service providers should clearly disclose the courier service responsible for delivering our items before payment is made.

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  • Petition published

    This petition can now be signed.

    If this petition gets 10,000 signatures, government will respond to it.

    If this petition gets 100,000 signatures, it will be considered for debate in Parliament.

    This petition will stay open until 23 July 2026.