Petition Require banks to allow customers to set maximum caps on Direct Debit payments
Amend the Payment Services Regulations 2017 to require banks to provide a "Customer-Defined Cap" for Direct Debits. If a withdrawal attempt exceeds this cap, the bank must automatically block payment and notify the customer. Payment should only proceed when authorised and a new cap is set.
More details
Current rules allow organisations to vary Direct Debit amounts with minimal notice, often too late for customers to act. For services like energy and water, estimated increases can often be overcalculated, causing financial hardship.
We believe this proposal ensures:
Protection: Customers are shielded from large or erroneous withdrawals.
Transparency: Organisations must provide clear calculations for any increase.
Control: Customers must approve increases or cancel before funds leave their account.
34 signatures
Show on a map the geographical breakdown of signatures by constituency
10,000 signatures required to get a government response
At 10,000 signatures...
At 10,000 signatures, government will respond to this petition
At 100,000 signatures...
At 100,000 signatures, this petition will be considered for debate in Parliament