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Open petition: Require all GP surgeries to offer online triage plus phone pre-booking

Created by Jason Fresco
Closes on

We want the government to require all GP practices to keep a phone booking option alongside online triage. This could help people with inflexible work hours, caregiving roles, or long-term health needs, ensuring fair access to care for all

The shift to online triage has left many patients behind. People with rigid work hours, caregiving responsibilities, or chronic health conditions may struggle to access timely care. Without a phone booking option, they face delays in diagnosis, heightened stress, and worsening conditions. Fair access to NHS care must ensure that all patients, regardless of circumstance, can plan ahead and secure routine appointments. This is vital for equitable, effective healthcare for all

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  • Petition published

    This petition can now be signed.

    If this petition gets 10,000 signatures, government will respond to it.

    If this petition gets 100,000 signatures, it will be considered for debate in Parliament.

    This petition will stay open until 20 November 2026.