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Rejected petition: Mandatory accountability and independent dispute resolution for UK Couriers

Rejected on

I am calling on the UK Government to introduce measures that ensure courier companies operating in Scotland are subject to fair‑conduct rules, independent dispute resolution, and minimum rural‑access standards.

At present, courier companies can refuse service without investigation, oversight, or appeal. They may record inaccurate or exaggerated allegations, refuse essential deliveries, and disrupt access to goods relied upon by rural communities. There is no independent review mechanism, and no obligation to provide alternative delivery arrangements

This lack of regulation disproportionately affects rural households, farms, and vulnerable residents who depend on courier access for essential supplies


Why was this petition rejected?

It’s about something that the UK Government or Parliament is not directly responsible for.

This appears to be a matter for the Scottish Government:

This seems to suggest it is s Scottish Govt/Parliament matter:

https://www.gov.scot/policies/consumers-and-competition/

We only reject petitions that don’t meet the petition standards.