This petition was submitted during the 2019-2024 parliament
Rejected petition Force Ryanair to provde refunds owed as a result of flights being cancelled.
I would like to government to force Ryanair to make their legally required refunds within the time scale mandated by law and to impose sanctions against the company if they do not do so.
More details
Ryanair are blatantly flouting the law by not processing refunds to customers for cancelled flights within the legally required timeframe. The government seems to be taking absolutely no action on this whatsoever and appear to be content to allow the company to break the law with impunity. This is, obviously, very dangerous for the future of any country: to allow organisations to break the law unimpeded and without consequence.
This petition was rejected
Why was this petition rejected?
It’s about something that the UK Government or Parliament is not directly responsible for.
Arrangements for refunding, changing or rebooking travel are a civil matter between individual travellers and airlines or travel agents, not the Government or Parliament.
The Civil Aviation Authority, which regulates the UK aviation industry, has provided guidance on passenger rights and how to make a claim: https://www.caa.co.uk/Passengers/Resolving-Travel-Problems/Delays-and-cancellations/
We have published the following petitions, which you might like to sign:
Require travel companies & airlines to pay compensation if no refund in 14 days: https://petition.parliament.uk/petitions/317878
Create a fund to reimburse money lost due to covid-19 travel cancellations: https://petition.parliament.uk/petitions/304912
We only reject petitions that don’t meet the petition standards.