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Petition Create a legal right for patients to receive timely face-to-face GP appointments

There are reports of some GP practices refusing requests for face-to-face appointments from patients, despite guidance stating patient preference should be respected unless they are considered a covid-19 infection risk. Government should legislate if necessary to put this fundamental right in law.

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The pressures of the pandemic should not be used to introduce a major permanent change to GP services. Without the physical proximity to a doctor, some conditions may not be diagnosed through remote consultations alone. Older patients, in particular, may be uncomfortable with, or ill-equipped for, video or telephone consultations and be unable to describe their symptoms correctly. In a survey of Silver Voices members, over 70% reported difficulty this year in seeing a doctor.

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