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Open Review and improve the NHS' new online triage system

Created by Daniel Treece
Closes on

New systems used to triage patients and book appointments within medical / GP practices need to be reviewed and (massively) improved.

We want to make access to health care easier rather than harder. We think systems such as Rapid Health have made it harder to gain access to health care.
This is about ensuring patients can access more timely, fair, and effective care.
I worry about how elderly, vulnerable, or less digitally confident patients are expected to navigate it.
Unfortunately, my experience has been anything but "easy" and or “rapid.”

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  • Petition published

    This petition can now be signed.

    If this petition gets 10,000 signatures, government will respond to it.

    If this petition gets 100,000 signatures, it will be considered for debate in Parliament.

    This petition will stay open until 30 September 2026.