Rejected petition: Strengthen consumer rights for digital media purchases to match physical media.
Rejected on
We want the Government to amend the Consumer Rights Act to grant consumers the same ownership, refund, and transfer rights for digital media purchases as they currently have for physical goods.
As entertainment shifts away from physical media, consumers face a growing deficit in digital rights. Buying digital content often only grants a revocable licence. We want the Government to amend the Consumer Rights Act to ensure digital purchases cannot be arbitrarily revoked or rendered unplayable by server shutdowns without compensation. Platform holders must also face strict accountability over broken products, unfair refund terms, account bans, and anti-competitive monopolies.
Why was this petition rejected?
There’s already a petition about this issue. We cannot accept a new petition when we already have one about a very similar issue.
You are more likely to get action on this issue if you sign and share a single petition.
You may wish to sign this petition which calls for the same action:
Introduce new legal protections for access to purchased video games
https://petition.parliament.uk/petitions/775758
We only reject petitions that don’t meet the petition standards.